Privacy Policy

Introduction

NHTaxAppeal.com ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our property tax abatement consulting services.

Information We Collect

Contact Form Information

When you submit our contact form or request a free assessment, we collect the following information:

• Full name
• Email address
• Phone number
• Property address and details
• Property type (residential or commercial)
• Current assessed value (if provided)
• Any additional information you choose to share about your property

Website Usage Information

We automatically collect certain information about your device and how you interact with our website:

• IP address
• Browser type and version
• Pages visited and time spent on each page
• Referrer source
• Device type (mobile, tablet, desktop)

This information is collected via Google Analytics to help us understand user behavior and improve our website.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiry and provide a free property tax assessment
• Communicate with you about our property tax abatement services
• Prepare and file property tax abatement applications on your behalf (if you engage our services)
• Track your case progress and provide updates
• Send you follow-up communications regarding your property assessment
• Improve our website and services
• Comply with legal obligations

Netlify Forms & Data Storage

Our contact form is powered by Netlify Forms. When you submit the form, your data is processed and stored by Netlify according to their privacy and data protection standards. We have the ability to view and access your submission through our Netlify project dashboard.

Netlify complies with GDPR and other data protection regulations. Your data is encrypted in transit and at rest. We do not sell or share your contact form data with third parties.

Data Security

We use industry-standard security measures to protect your personal information, including:

• Secure HTTPS encryption on all pages
• Encrypted data transmission for form submissions
• Limited access to personal information (authorized staff only)
• Regular security audits and updates

However, no method of transmission over the internet is 100% secure. While we implement strong security practices, we cannot guarantee absolute security of your data.

Third-Party Services

Our website uses the following third-party services:

• Google Analytics: Tracks website usage and user behavior. Google may collect data about your visits for analytics and reporting purposes.
• Netlify: Hosts our website and processes form submissions.
• Fonts.googleapis.com: Delivers web fonts to our site.

These services have their own privacy policies. We encourage you to review their privacy practices.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you engage our services for a property tax abatement, we retain your case information for at least 7 years to ensure we can respond to any disputes or future inquiries.

If you do not engage our services, we may retain your contact information for up to 1 year in case you choose to follow up. You can request that we delete your information at any time.

Your Rights & Choices

You have the following rights regarding your personal information:

• Access: You can request a copy of all personal information we have collected about you.
• Correction: You can request that we correct any inaccurate information.
• Deletion: You can request that we delete your personal information (subject to legal retention requirements).
• Opt-out: You can opt out of receiving promotional emails or communications at any time.

To exercise any of these rights, please contact us at the information provided below.

Children's Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will promptly delete such information and terminate the child's account.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by updating the "Last updated" date and, if required, by sending you an email notification.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: